To ensure long-term customer satisfaction and loyalty by providing technology products and services of the highest quality. TD Group will achieve this by a continuous process of quality improvement encompasses:
- Commitment to comply with any statutory and regulatory requirements.
- Commitment to listen and respond to our customers’ needs and expectations;
- Commitment to build a team approach which maximises the individual’s contribution and bridges personal, functional, cultural and geographical boundaries through the continuous development of all employees to fulfill their aspirations and meet the business needs;
- Commitment to fulfill the needs of our markets and to enhance our competitive advantage in terms of emerging technologies, new opportunities and the changing requirements of our customers;
- Commitment to investment in research and development to harness advanced technologies in creating innovative new products and services;
- Commitment to investment in the best products,customer support and service, in order to anticipate and satisfy our customers’ expectations of quality, delivery and value;
- Commitment to the long-term financial security, success and growth of our business through excellence, professionalism and high productivity in all that we do.
- Commitment to comply with the requirements of the quality management system.
- Commitment to continually improve the effectiveness of the quality management system.